Service Call & Repair Info

Please note: We only repair products from manufacturers that we represent, such as Hunter Douglas, Comfortex, Norman, Horizon, etc. Limitations may apply. 

*We do not repair window treatments that are over ten (10) years old.* 

Please call us at 732-223-6662 if you have any questions.

Service Call Fee:

Includes Travel, ASAP picks up and reinstalls shade. If repaired onsite same service call fee applies plus repair charges & parts. 

• ASAP Customer Service Call Fee: $95.00 
• Motorization & Trouble Shooting: $125 first hour, $75 each add'l hour
• High Ladder Charge: $95.00 additional (2 people) 

Repair Charges for Fabricator Repairs

• ASAP Client under 1 year – No Charge 
• ASAP Client 1-3 years – $95.00 service call 
• ASAP Client 3+ years - $95.00 service call plus fabricator repair charge and shipping both ways
• ASAP Client drop off & pick up - $65.00 plus fabricator repair charge and shipping and handling
• Shipping & handling - $25.00 each way estimated. Oversized will need to call for pricing. 

Repair Charges for Installer On-Site Repairs

• Restring - $ 75.00 average plus service call 
• Cufflinks - $ 2.00 each plus service call - Palm Beach Vinyl Shutters (Tilt Bar) 
• Battery - $4.25 AA & $4.75 AAA 
• Valance Clips – Visit Blindparts.com
• Brackets - Miscellaneous $15.00 each plus service call 
• Equalizers - $10.00 each plus service call
• Magnets - $5.00 each plus service call
• Louver replacement - $40 each louver plus service call and S&H fees

*NO EXCEPTIONS: No repairs done on treatments 10 years old or older.*

Revised 1/2023